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Locations (Point of Sale) management

Manage and register your locations in France.

Written by Alvaro Yañez
Updated over 2 months ago

From the Locations menu, you can manage your store locations, update an existing SIRET number, or register a new location if it has not yet been configured.

Accessing Locations in Shopify Admin

  1. Go to Shopify Admin

  2. Click Apps

  3. Select Comply

  4. Click Locations

You will see two tabs:

  • Registered: Displays the locations where a SIRET number has already been configured.

  • Unregistered: Displays the locations that have not yet been configured with a SIRET number.


How to Change the SIRET Number of a Location

If a location is already registered and you need to update its SIRET number:

  1. Go to Shopify AdminAppsComplyLocations

  2. Open the Registered tab

  3. Click the location you want to update

  4. Edit the SIRET number

  5. Click Save

The updated SIRET number will immediately apply to that location.

What Happens If I Edit a Location in Shopify? What Happens If I Edit a SIRET Number in Comply?

Understanding how changes impact your data is important for NF525 compliance and tax archive integrity.


Editing a Location in Shopify (Name or Address)

If you edit a location directly in Shopify — for example:

  • Changing the location name

  • Updating the address

The changes are automatically reflected in Comply.

This happens because Comply synchronizes locations using the Shopify Location_ID, meaning you are modifying an existing location — not creating a new one.

Impact on Tickets and Tax Archives

  • Existing ticket numbering will not reset.

  • The receipt sequence will continue as before.

  • Historical transactions remain intact.

However:

If you later generate a Tax Archive, the location will appear with the current name saved in Shopify, even if it had a different name at the time the tickets were originally issued.

This is because Comply references the Location_ID and displays the latest saved configuration.


Editing the SIRET Number in Comply

If you update the SIRET number of an existing location:

  • The new SIRET will appear on all future tickets.

  • The updated SIRET will be stored in Comply’s database from the moment of modification.

  • The location itself remains the same (same Location_ID, same register history).

⚠️ Important: Editing the SIRET does not create a new fiscal entity in the system — it updates the existing one.


Best Practice Recommendation

If you are physically moving your Point of Sale to a new address or operating a legally distinct establishment:

  1. Create a new location in Shopify

  2. Register the new location in Comply with its correct SIRET

  3. Transfer inventory to the new location

This ensures:

  • Clear separation of fiscal history

  • Proper traceability for NF525 compliance

  • Cleaner tax archive reporting


What Happens If I Delete a Location in Shopify?

Deleting a location in Shopify:

  • Does not delete historical fiscal data in Comply.

  • Does not affect previously generated tickets.

  • Does not remove data from Tax Archives.

In accordance with French law and NF525 requirements, Comply retains fiscal data for 6+1 years, ensuring legal data preservation even if the Shopify location is deleted.


How to Register a Point of Sale in Comply

To use Shopify POS in France, every Point of Sale location must be registered in Comply with a valid 14-digit SIRET number.

If a location is not registered:

  • Shopify POS will be blocked

  • Sales cannot be processed

  • A warning banner will appear in Locations:

    “Some of your locations aren’t compliant with NF525 in France.”

Registering a Location

  1. Go to Locations in Comply

  2. Open the Unregistered tab

  3. Select the location you want to register

  4. Click Register

  5. In the pop-up window, enter the 14-digit SIRET number

  6. Click Save

Confirming Registration

Once saved:

  • The location status will change to Registered

  • The SIRET number will be displayed

  • The location will move to the Registered tab

  • Shopify POS will be unblocked for that store

Important Notes

  • Each physical store in France must have its own unique SIRET.

  • The SIRET must match the store’s official registered address.

  • An incorrect or missing SIRET will block POS operations.

Once registered correctly, your store is compliant and ready to operate in France.

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