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How to Uninstall Comply

Learn how to uninstall Comply from Shopify and what happens to your fiscal data after uninstalling.

Written by Alvaro

Recommendation: before uninstalling Comply, export all your fiscal records and save them somewhere safe. You may need them if the tax authorities request them in the future.

  • Spain: export your records from Comply according to your regime: Verifactu, SII or TicketBAI.

  • France: download your tax archives from Comply by following this guide.

If you already uninstalled Comply without exporting first, you can reinstall the app and, once you have completed the onboarding process again, you will be able to access and download your fiscal records.

Steps to uninstall

To uninstall the app, follow the steps in the Shopify Help Center.


What happens to your data after uninstalling

Uninstalling Comply does not delete the fiscal records generated while the app was active. Comply retains that information for as long as the regulations of each country require, so the data is available if the tax authorities request it.

Check the retention period that applies in your country:

If you have any questions about your fiscal obligations after uninstalling, consult your tax or legal advisor.

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